How do you make adjustments to a Finalisation when the year has been rolled over?
The file was rolled over so a new pay run could be done.
Finalisation has been done. Turns out there was an error and a reversed and relodge didn't happen and it's short filed the wages in the finalisation. I have been told I need to do another $0 pay run to push the figures across again.
Payroll Register is all correct, so it's purely a reporting issue.
Normally I'd work off the back up file but I can't....because it's not logged in.
How do I fix this?
Hey CashKat,
Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.
Can you please send me a Private Message with the following details so I can look into this further for you:
Note- Please provide these details from the backup you are using.
- Serial Number:
- Company File ID (Help> About MYOB AccountRight) :
- Email address being used for STP reporting:
- A screenshot of the error message you are seeing
Talk soon.