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ossuser's avatar
3 years ago
Solved

How to back pay super with STP

Hi,   My MYOB account right did not update my super setting from 9.5% to 10% as at July 1 2021 (would of thought being on account right it would of increased it in one of the upgrades)   I have n...
  • Sam_R's avatar
    3 years ago

    Hi ossuser,

     

    Thank you for your post. 

     

    It sounds like you have followed the correct steps in adjusting these super amounts. The very first thing I would do is extend your date range (Pay superannuation window) out to today's date, as this window picks up the Payment date - not the Pay period dates.

     

    Let me know if these amounts are still not showing once you've tried the above and we can investigate further for you, happy to help.