3 years ago
How to back pay super with STP
Hi, My MYOB account right did not update my super setting from 9.5% to 10% as at July 1 2021 (would of thought being on account right it would of increased it in one of the upgrades) I have n...
- 3 years ago
Hi ossuser,
Thank you for your post.
It sounds like you have followed the correct steps in adjusting these super amounts. The very first thing I would do is extend your date range (Pay superannuation window) out to today's date, as this window picks up the Payment date - not the Pay period dates.
Let me know if these amounts are still not showing once you've tried the above and we can investigate further for you, happy to help.