Forum Discussion

_-_-_-_-_'s avatar
_-_-_-_-_
Experienced Cover User
2 years ago

How to process negative superannuation payment after fixing returned payment

I have processed a returned superannuation payment as per the instructions on https://help.myob.com/wiki/display/myob/Returned+superannuation+contributions#expand-2Recordapaytoreversethesuper   Tha...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi _-_-_-_-_ 

 

Thanks for the update. 

 

In this case, since you already checked the report but no payment has been recorded for the employee, kindly process a pay run with only super amount in it (positive figure) then go to super payments to process the contribution. Once you process the pay run with only super in it, you may also check The Help Article Make superannuation payments for further information.

 

Best regards,

Doreen

_-_-_-_-_'s avatar
_-_-_-_-_
Experienced Cover User
2 years ago

Hi Doreen_P 

 

And so doing that will result in the super ytd and what is reported to the government incorrect. How do I then fix that problem?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi _-_-_-_-_ 

     

    Were you able to process the super contribution already? Please let me know if you still need further assistance with this concern. We'll be more than happy to assist.

     

    Best regards,

    Doreen

  • _-_-_-_-_'s avatar
    _-_-_-_-_
    Experienced Cover User
    2 years ago

    Hi Doreen_P 

    No, I assume that the next step would be to create another positive and another negative super contribution.
    But that would result in the 2 transactions so I would need to process the positive but leave the negative. But then I don't know how to remove the negative at that point

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi _-_-_-_-_ 

     

    Yes that is correct. You may need to process another positive and negative and in the Pay Superannuation window, you will only need to process the positive but leave the negative there. At this point, we really need to make sure that the negative figure will not be processed. 

     

    Best regards,

    Doreen

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