Forum Discussion

_-_-_-_-_'s avatar
_-_-_-_-_
Experienced Cover User
2 years ago

How to process negative superannuation payment after fixing returned payment

I have processed a returned superannuation payment as per the instructions on https://help.myob.com/wiki/display/myob/Returned+superannuation+contributions#expand-2Recordapaytoreversethesuper   Tha...
_-_-_-_-_'s avatar
_-_-_-_-_
Experienced Cover User
2 years ago

Hi Doreen_P 

 

I did the receive money for the returned payment, then once with a negative super amount which put the ytd back to 0 and then once with positive which restored the ytd balance. Both were 0 for everything except the super.

 

Checking the report, it shows that nothing was paid for the employee, as the positive and negative cancel each other out.

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi _-_-_-_-_ 

 

When you check the Pay Superannuation window, can you still see the negative and positive amount for super? If yes, kindly tick the positive super amount only so that you can process it then leave the negative amount.

 

Best regards,

Doreen

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