Forum Discussion

Webb1's avatar
Webb1
Experienced Cover User
5 years ago

Importing Journals

Hi I have been having trouble importing a payroll costing journal for the last 3 months now.  Everytime I try to do it it comes up with an error and tells me that it has to close.  Not sure why this...
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi Webb1 

     

    Ensuring that you aren't linking the same import field to multiple AccountRight fields is something that we have seen in appearing in reach versions. From memory, with AccountRight 2020.1 and onwards, having those import fields matched to multiple AccountRight fields would generate the error you are experiencing.

Webb1's avatar
Webb1
Experienced Cover User

Hi Steven

I will give it a go, but can I ask has something changed in this screen as I have never had to do this prior to this occuring.

I will let you know if it works

Thanks

Lisa

Steven_M's avatar
Steven_M
Former Staff
5 years ago

Hi Webb1 

 

Ensuring that you aren't linking the same import field to multiple AccountRight fields is something that we have seen in appearing in reach versions. From memory, with AccountRight 2020.1 and onwards, having those import fields matched to multiple AccountRight fields would generate the error you are experiencing.

  • Webb1's avatar
    Webb1
    Experienced Cover User
    5 years ago

    Hi Steven

    Fixed up the import journal as you suggested and all works fine.

    Thanks for the help

    Regards Lisa

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