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DCMcLellan's avatar
DCMcLellan
Member
1 year ago

In Progress Pay Run not accessible in AccountRight Desktop

I am in the middle of a pay run and saved it 2 days ago. When I opened the Process Payroll option it came up with this dialogue box. The dates are all non-sense as the pay run is for the period 1 Aug...
Nicko_halkinbp's avatar
Nicko_halkinbp
Member
9 months ago

Hi Doreen_P​ and DCMcLellan​,

 

I am having the same issues. I tried the workaround suggested by Doreen, however the issue still is unresolved. I am still unable to access my draft payrun. Do you have another solution I can try? 

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi Nicko_halkinbp,

 

Thanks for giving Doreen's workaround a go. Since it didn't fix the issue, the best thing to do now is to start a new pay run. 

 

This hiccup usually happens when changes are made to pay items or an employee's card file after you've saved a pay run. To keep this from happening again, aim to make any necessary tweaks before starting a pay run.

 

Cheers,

Princess

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