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Eli_Fer's avatar
Eli_Fer
Experienced Cover User
3 months ago
Solved

Can't Log In Because Backup Is In Progress

Hi

 

Can someone unlock our MYOB file - it says a backup is in progress, and we can't log in.

 

Many thanks

 

Eli_Fer

  • Princess_R's avatar
    Princess_R
    3 months ago

    Hi Eli_Fer,

     

    Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

     

    Cheers,

    Princess

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 months ago

    Hi Eli_Fer,

     

    Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

     

    Cheers,

    Princess

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