Forum Discussion

Eli_Fer's avatar
Eli_Fer
Experienced Cover User
2 months ago
Solved

Can't Log In Because Backup Is In Progress

Hi   Can someone unlock our MYOB file - it says a backup is in progress, and we can't log in.   Many thanks   Eli_Fer
  • Princess_R's avatar
    Princess_R
    2 months ago

    Hi Eli_Fer,

     

    Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi Eli_Fer,

 

Absolutely love to help you access your file! I’ve taken a look at your account and switched it back to active. That backup message should be gone now and you can jump back into your MYOB file.

 

Cheers,

Princess

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