Forum Discussion

JennyPTA's avatar
JennyPTA
Trusted Cover User
9 months ago
Solved

incorrect pay entry

Hi, I have recorded an incorrect pay for an employee. How do I rectify the error?
  • Freman's avatar
    Freman
    9 months ago

    JennyPTA 

    You'll need to record a reversal of the original. (I always create my reversals manually rather than using the built in MYOB reversal capability - becuase of past bugs which I have not recently tested to see if they have been squished)

     

    Then create a new wage with the correct info.

Leneth_A's avatar
Leneth_A
MYOB Moderator
9 months ago

Hi JennyPTA, 
 
Thanks for your post and welcome here to the Community Forum. Thank you for bringing your concern to us. We regret that you are facing challenges fixing the incorrect pay of the employee and we appreciate your understanding during this time. 
 
Regarding your inquiry, there are different ways to fix the incorrect pay depending on your scenario. If you want to remove or "undo" a payment that you have sent to the ATO, you will be able to delete or reverse it based on its status in the payroll reporting center. You can delete a payment if its status is Rejected, but if the status is Accepted you can only reverse it.

 

This ensures you are not deleting anything that has already been accepted by the ATO. Pay runs will remain listed in the payroll reporting center even after deleting or reversing a payment in AccountRight. You will find more information and instructions on the different ways to fix the pay of the employee on our Help Article: Changing a recorded pay. Also, I would like to express my gratitude to Freman for his contributions and knowledge-sharing here in the community.
 
 
Please do not hesitate to post again if you need help in the future. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,  
Leneth