Forum Discussion

MyAccountsHat's avatar
MyAccountsHat
Experienced Cover User
2 days ago

Incorrect Tax Deduction - Working Holiday Maker

We currently have an employee with us on a working holiday visa and over their last two pays the automatically calculated tax deduction has been more than double what it usually is. 

 

I've manually checked the rate using the ATO's tax withheld calculator on their website and it has been the lower rate each time.  Is this a MYOB error or is there something I'm missing?  I've checked the tax table coding on their card and it's still set as Working Holiday Maker.

 

Thanks 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi MyAccountsHat,

     

    Since you confirmed the discrepancy in the tax value using ATO's (Australian Taxation Office) tax withheld calculator. It appears that the employee might not be assigned the correct tax table. I suggest reviewing this link, which provides guidance on troubleshooting tax amounts for employees.

     

    If you can't find what's causing this after reading through the article, I recommend reaching out to the support team via the MyAccount window or live chat through MOCA

     

    Regards,
    Genreve

  • MyAccountsHat's avatar
    MyAccountsHat
    Experienced Cover User

    As mentioned.  The linked tax table is the one for Working Holiday Makers so I'll do some more investigation and speak with the live chat time. 

    Thanks