Issue accessing Payroll Reporting Centre
Hi there Our company has recently amended the Access Roles of some of our Users - one of which is an outside Advisor that does our payroll. This advisor had full access so we have limited the perm...
Forum Discussion
Hey AA-WSP,
You've done a solid job tweaking those user roles, but totally get how frustrating that "Permission Denied" message can be, especially when payroll's on the line. For access-related hiccups like this, the best move is to get in touch with our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can take a closer look and help sort it out.
As for checking if your advisor's listed as an STP Declarer, you can find more info through this link.
Cheers,
Doreen
