Forum Discussion

Monick's avatar
Monick
Experienced Cover User
2 years ago
Solved

Leave Entitlements not showing on payslips

I have been informed that leave entitlements are not showing on our employees payslips. I have checked that the box is ticked in the employee card to show the entitlement on the payslips and that the...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Monick,

     

    Thank you for your post.

     

    There are a few reasons why an entitlement will not appear on a pay slip. I would recommend checking payroll transactions to see if the entitlement is showing as accruing in that pay. If it's not accruing and it is supposed to be, you would be looking at the entitlement, i.e., Payroll >> Payroll categories >> Entitlements >> Selecting the entitlement. I suggest looking at the calculation basis and making sure it has been set correctly for your employees.

     

    Additionally, check the Setup>>Preferences>>Reports and Forms>>Making sure that "Include all YTD amounts and Entitlement Balances on PayCheque Stubs" is ticked. Also going to the Payroll>>Payroll Categories>>Entitlements>>Selecting the entitlement and making sure that "Print on Pay Advice" has been ticked. This Help article: Leave and Entitlements has detailed information to assist with this.

     

    Please let me know if you require any further assistance with this. I'm here to help.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Monick,

 

Thank you for your post.

 

There are a few reasons why an entitlement will not appear on a pay slip. I would recommend checking payroll transactions to see if the entitlement is showing as accruing in that pay. If it's not accruing and it is supposed to be, you would be looking at the entitlement, i.e., Payroll >> Payroll categories >> Entitlements >> Selecting the entitlement. I suggest looking at the calculation basis and making sure it has been set correctly for your employees.

 

Additionally, check the Setup>>Preferences>>Reports and Forms>>Making sure that "Include all YTD amounts and Entitlement Balances on PayCheque Stubs" is ticked. Also going to the Payroll>>Payroll Categories>>Entitlements>>Selecting the entitlement and making sure that "Print on Pay Advice" has been ticked. This Help article: Leave and Entitlements has detailed information to assist with this.

 

Please let me know if you require any further assistance with this. I'm here to help.

 

Cheers,

Princess

Kace4321's avatar
Kace4321
Trusted User
2 years ago

I am having the same issue, i.e. just added the LSL entitlement to an employee and in the process payroll screen, it's there, but when I process the payrun, it doesn't appear on their payslip.

I've checked everything and it looks fine.

Please help.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Kace4321,

     

    Thank you for your post. 

     

    There are a few reasons why an entitlement will not appear on a pay slip. I would recommend checking payroll transactions to see if the entitlement is showing as accruing in that pay. If it's not accruing and it is supposed to be, you would be looking at the entitlement, i.e., Payroll>> Payroll categories>> Entitlements>> Selecting the entitlement. I suggest looking at the calculation basis and making sure it has been set correctly for your employees. Also, you may check it by going to the Payroll>> Payroll Categories>> Entitlements>> selecting the entitlement and making sure that "Print on Pay Advice" has been ticked. This Help article: Leave and Entitlements has detailed information to assist with this. 

     

    Do let us know if you need further help with this. 

     

     

     

    Cheers, 

    Shella

    • Kace4321's avatar
      Kace4321
      Trusted User
      2 years ago

      Thanks for your response.

      I figured it out by reading an old support post from 2020 from someone that had a similar issue.

      It's because the accrual won't appear on the payslip until the entitlement is paid through process payroll so the advice is to record a pay for 1 hr LSL, zeroing out all other amounts and hours, then reverse that pay.  This will create a record of LSL being used in process payroll so the entitlement will appear on payslips.

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        2 years ago

        Hi Kace4321,

         

        Thanks for the response. 

         

        We are glad to know that this has been resolved. Please be informed that we will be closing the thread now. Feel free to start a new post in the future if you encounter any further issues. We are delighted to assist you. 

         

         

        Cheers,

        Shella

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