Leave entitlements

Hi Viv2777 

In terms of the accrual, the wage category set up to pay out the leave has no bearing on the calculation at all. Indeed, you can have an accrual set up without having a wage category set to pay it out so this is unlikely to be the cause.

To pin down what’s causing this, if you have an hourly employee are you able to assign this category to them through the Payroll Categories >> Entitlements >> This Entitlement >> Employees window as if they were going to be receiving this entitlement. Once assigned please go to Process Payroll and select just that one employee. What I’m interested in is if the entitlement does or doesn’t show the number of hours. Once you’ve checked this you can remove this entitlement from the hourly employee to keep your records tidy.

Assuming the entitlement figures show on the on screen payroll transaction, then it would seem to indicate an issue with regards to specific employees, however if it didn’t work for any off them its potentially an issue with the entitlement itself not working, and may require a new entitlement category set up.