Forum Discussion

Kylie_Blair's avatar
Kylie_Blair
Contributing User
9 months ago

Leave Entitlements

Good morning.  Our leave balances have not rolled over and even running the entitlements report shows zero BBF for the new financial year.  Is this because I have not yet closed FY 2025? Thanks Kyli...
ilovepho's avatar
ilovepho
Trusted Cover User
9 months ago

Hey Kylie, just been on chat to get this sorted. They ran a script but it did not work. Case has been escalated to Data File Repair team. If you haven't done so already get on chat to get sorted.

  • Kylie_Blair's avatar
    Kylie_Blair
    Contributing User
    9 months ago

    thanks. messaging with them now

     

  • Kylie_Blair's avatar
    Kylie_Blair
    Contributing User
    9 months ago

    Hi.  They are asking if you received a case number that I can advise them of?

    • ilovepho's avatar
      ilovepho
      Trusted Cover User
      9 months ago

      Yes I did - 02402855

       

      Sorry for delay as I was doing backup to upload our file

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