Forum Discussion

Kylie_Blair's avatar
Kylie_Blair
Contributing User
7 months ago

Leave Entitlements

Good morning.  Our leave balances have not rolled over and even running the entitlements report shows zero BBF for the new financial year.  Is this because I have not yet closed FY 2025? Thanks Kyli...
ilovepho's avatar
ilovepho
Trusted Cover User
7 months ago

Hey Kylie, just been on chat to get this sorted. They ran a script but it did not work. Case has been escalated to Data File Repair team. If you haven't done so already get on chat to get sorted.

Kylie_Blair's avatar
Kylie_Blair
Contributing User
7 months ago

Hi.  They are asking if you received a case number that I can advise them of?

  • ilovepho's avatar
    ilovepho
    Trusted Cover User
    7 months ago

    Yes I did - 02402855

     

    Sorry for delay as I was doing backup to upload our file

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