Hi Guys,
Getting very sick and tired of having to wait over 30-40 minutes just to get to a Service Staff Member on the phone, only to have them need to refer to someone else AND then have the call disconnect while on hold.
Lift your game and provide a decent service!
Especially painful seeing as we get less features now and your monthly charges have nearly quadrupled in the past 15 years! 🥺
And- don't give a "I'm sorry to hear you've got problems🤨"
Thankyou for your usual condescending response to a complaint.
Is this an automatic reply per chance?
And in response to your offer for Community Forum assistance, I imagine very few of the Community can assist me in having an obsolete data file removed from my Account.
Thanks anyway 🤨
Hello OLKroozer
If you wish to provide feedback you can do so via the Feedback & complaints channel on the Contact us page on our website.
MYOB Moderators on the Community Forum are able to assist with your issue. If you can send me information surrounding your issue as well as the following information in a Private Message I'll be happy to help:
