Forum Discussion

LizzieF's avatar
LizzieF
2 years ago

LSL not accruing for all employees

I'm new to the organisation and MYOB Account Right   For some reason LSL accruals have only been set up on some employees. Looking at the entitlement set up it looks correct. It doesn't look like ...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi LizzieF, 

     

    Thanks for posting and welcome to the Community Forum. 

     

    I understand how learning new software is daunting at times. If the entitlement does not accrue for certain employees, we need to first make sure that the employees are set up to use that entitlement. I would suggest going to Card File > Cards List > Employee tab > Click the blue arrow for the employee > Payroll details tab > Entitlements. In this window, you need to make sure that the entitlements that the employee has are marked checked. 

    Also, I would suggest opening the entitlement by clicking the blue arrow next to it to further customize how that entitlement is calculated. 

     

    Here is the article Leave and Entitlements, this would give you more information regarding how the app handles entitlements. 

     

    Let us know if you require any further help. 

     

    Cheers, 

    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi LizzieF, 

 

Thanks for posting and welcome to the Community Forum. 

 

I understand how learning new software is daunting at times. If the entitlement does not accrue for certain employees, we need to first make sure that the employees are set up to use that entitlement. I would suggest going to Card File > Cards List > Employee tab > Click the blue arrow for the employee > Payroll details tab > Entitlements. In this window, you need to make sure that the entitlements that the employee has are marked checked. 

Also, I would suggest opening the entitlement by clicking the blue arrow next to it to further customize how that entitlement is calculated. 

 

Here is the article Leave and Entitlements, this would give you more information regarding how the app handles entitlements. 

 

Let us know if you require any further help. 

 

Cheers, 

Genreve

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