Manually adjusting annual
I have followed the instructions provided to adjust an employees leave balance manually by processing a zero pay run. However, the balance hasn't changed and I can't even find the pay run that I proc...
Forum Discussion
Hi Nadine2
Thanks for your post. If you go to Transaction Journal>>Payroll tab are you able to locate those pay runs? If you can, click on the zoom arrow to open and make sure the adjustment hours are recorded against the applicable entitlement payroll category.
If you still have problems with this can you send me a screenshot of the pay transaction and information on the adjustment. Make sure sensitive information is removed from screenshots before posting on the public Forum.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey_H
Thank you for your response. This is part of my confusion. When I look in the transaction journal the pay runs I have done (as I did it twice) are not showing. They are also not visible when I go into payroll reporting even though I filed them.
Kind Regards
Nadine
Hi Nadine2
Go to Reports>>Payroll>>Payroll advice and filter by that employee. If the pay transactions were recorded they will appear in this report.
Let me know how you go.
