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RosaAWU's avatar
RosaAWU
Experienced User
2 years ago
Solved

Message: (Unknown): ShowUIView(CardDetail,...,...)

Hi,

 

I have the same problem and here is the information:

 

Where the company file is stored i.e. online or local: online

What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information: 

What is the company file ID - Help>>About AccountRight 1

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi RosaAWU,

     

    Thanks for that!

     

    I've just run a script over your file that should correct this error.

     

    Do let me know if the issue persists. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi RosaAWU,

     

    Thank you for your post.

     

    So that I can assist with this, could you please confirm the last 4-Digits of your serial number?

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi RosaAWU,

         

        Thanks for that!

         

        I've just run a script over your file that should correct this error.

         

        Do let me know if the issue persists. 

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.