More than one EmployeePayrollDetails exists for employeeId
I have had this issue a number of time and always call support so they can run a script to fix this.
Today I was trying to fix payslips not showing leave entitlements and in the process I received the above error again.
What information do you need to fix our file?
Thanks
Found this:
2023-07-11 11:59:54.0873,MYOB.Huxley.UI.Decorators.DecoratorFaultProcessor,Error,1,Unhandled error. : MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 3888
Hi John21,
Thank you for the information. I understand how important your time is and I appreciate your patience and understanding about this. I regret the inconvenience caused to you. This is not the experience we want to provide our customers.
I have fix the issue on your file. Please log out close the software and reopen the company file.
Let me know how you go about this.
Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.
Cheers,
Princess
