Hi Genreve,
On another note, if I started Super payable from MYOB's pay super on the old online file, do I need to set it up again on the new file?
When I zero out the figures on the old file, do I need to do anything about the Super, such as cancel it?
Is the best way to zero out the figures just to go to employees' card files and zero out all the dollar amounts. Does it matter if there are any leave entitlements amounts left there (currently everything is all in my new file and correct to the old one.)
HI HoneySandra,
Yep, if you’ll be using Pay Super in the new file, you’d need to set that up again there.
For the old file, zeroing out the STP figures doesn’t mean cancelling super that’s already been paid. STP and Pay Super are separate, so I’d only look at cancelling a Pay Super payment if it hasn’t cleared yet. If it’s already been processed, that’s usually corrected another way rather than cancelled.
For the zero out itself, yes, the usual way is through each employee’s card in Payroll Details and Pay History, switching to Year to Date and zeroing the reported amounts there, then sending the $0 update event for the old BMS ID.
If the new file is already correct, I wouldn’t worry about clearing leave balances in the old file just for this STP fix. The key part here is clearing the old reported payroll amounts, and leave adjustments are better handled separately because changing leave directly in the card can throw the reports out.
If you do need further help with setting up your file after transition, I recommend reaching out to our support team by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
