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StephanieXiao's avatar
StephanieXiao
Experienced User
3 years ago
Solved

MYOB Error code unknown (0)

I've got an issue with MYOB, everytime when I try to open a certain employee card, the error message pop up. It only happen to two employees

 

Code:
Unknown (0)


Message:
(Unknown): ShowUIView(CardDetail,...,...)

 

Where the company file is stored i.e. online or local

Online
What the LAST FOUR DIGITS of the serial number is - Setup>>Company Information

3093
What is the company file ID - Help>>About AccountRight

8

 

thanks

Stephanie

  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi StephanieXiao,

     

    Thank you for your post and for proactively providing those details.

     

    I have just run the required script over your file, please let me know if the issue persists. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi StephanieXiao,

     

    Thank you for your post and for proactively providing those details.

     

    I have just run the required script over your file, please let me know if the issue persists. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.