MYOB not recognising New Version of Outlook
Hi, My Outlook has updated to the new version and MYOB Accountright is now not recognising it for sending payslips. Do you know how I can fix this? Microsoift couldn't help.
Forum Discussion
Hi JLX,
Thank you for your post.
I regret the delay in getting back to you. I understand the importance of compatibility between MYOB and the new version of Outlook. Our team has been diligently working on compatibility tests with different versions of Microsoft Office, including Outlook. To provide you with the best possible assistance, could you kindly share the diagnostic logs and any other relevant details? This will help us better understand the issue you're experiencing with sending pay slips using the new version of Outlook. This would also aid our technical team in their efforts to address the compatibility issue with the new Outlook version.
Cheers,
Princess
Hi, I will ask our IT tech to sort logs. We have been on the Microsoft support foums and this issue appears to be widespread with the new outlook and 3rd party developers not having connection to the new Outlook "COM" landscape. Sorry dont know the correct IT terminology. Just repeated what has been said on that forum. I would think MYOB talking to direct to Microsoft would be wise and its what Microsoft suggested. Currently i am having to run individual payslips and email seperately which is fine for the short term but we have a big few months ahead staffing wise. If i have any luck sorting the logs i will send them through.
