MYOB not recognising New Version of Outlook
Hi, My Outlook has updated to the new version and MYOB Accountright is now not recognising it for sending payslips. Do you know how I can fix this? Microsoift couldn't help.
Forum Discussion
Hi, I will ask our IT tech to sort logs. We have been on the Microsoft support foums and this issue appears to be widespread with the new outlook and 3rd party developers not having connection to the new Outlook "COM" landscape. Sorry dont know the correct IT terminology. Just repeated what has been said on that forum. I would think MYOB talking to direct to Microsoft would be wise and its what Microsoft suggested. Currently i am having to run individual payslips and email seperately which is fine for the short term but we have a big few months ahead staffing wise. If i have any luck sorting the logs i will send them through.
HI JLX,
Thank you for your response.
We appreciate your suggestion of MYOB directly communicating with Microsoft, and we assure you that our teams are actively working on understanding and resolving these issues.
In the meantime, you may find some useful information in our troubleshooting guides for Microsoft Outlook below. These guides provide steps on how to manage COM add-ins in Outlook Desktop and how to resolve common Outlook errors.
Please feel free to share the diagnostic logs once you have them sorted, and I'd be happy to check further.
* edited post and provide information through PM
Cheers,
Princess
Hi,
Cant access those links for support information. Could you please provide the information in this thread please.
Thanks
