Forum Discussion

AAA-Above's avatar
AAA-Above
Cover User
2 years ago

MYOB not recognising New Version of Outlook

Hi,   My Outlook has updated to the new version and MYOB Accountright is now not recognising it for sending payslips. Do you know how I can fix this? Microsoift couldn't help.
Loftycr's avatar
Loftycr
2 days ago

HI has there been any resolve to this issue with new outlook and account right linked for use? I have moved to a new laptop and have no alternative to using new outlook. Can't send invoicesandpayslips etc. Email will not work. Cheers lofty

Doreen_P's avatar
Doreen_P
MYOB Moderator
24 hours ago

Hi there Loftycr,

 

Since you're having trouble with the new version of Outlook not working with AccountRight, it could be due to compatibility issues. Other users have also reported problems with sending invoices, pay slips, and other documents after updating to the new Outlook in Microsoft 365. Reverting to the original version of Outlook has been found to resolve these issues. You can check this post from other user with similar issue.

 

Cheers,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.