MYOB not recording Payroll
I've run my payroll 2 times, and it isn't recording in MYOB. I have done the ATO finalisation, and this is the first payrun for the new financial year. I hit Record, but it doesn't go to the ATO co...
Forum Discussion
Hi Princess,
I haven't had a chance to see if the script solved the problem, as it appears that every employee's
Entitlement Balances have been wiped, and I cannot run the payroll. I can run the Entitlement Balances report for June and it has all the balances to the EOFY, but as of July 1st, everything is zero. I could manually enter the missing figures, however, I am hesitant to do so incase there's something else going on with the program.
Thanks in advance.
Shannon
Hi NVSHS,
Totally get why you'd be hesitant. That does sound a bit odd, especially with balances wiping like that after EOFY. Since it might be more than just a display issue, it's best to reach out to our live chat support via our virtual assistant, MOCA so the team can take a closer look and make sure everything's working as it should.
Regards,
Sai
