Hi Eileen2,
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are sorry to hear that you are having difficulties opening the employee card file due to the software shutting down. We appreciate your patience during this time.
To assist you further, I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Feel free to post again anytime you require further assistance.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth