Forum Discussion

ilovepho's avatar
ilovepho
Experienced Cover User
11 months ago

MYOB Shutting Down When I Select Employee Card File

When I select an existing employee to make change to their card, MYOB wants to close and card file will not open at all. Can you help with this please.
  • Princess_R's avatar
    Princess_R
    11 months ago

    Hi ilovepho,

     

    Thank you for your post.

     

    I've executed a fix script to address the issue you're experiencing. Please ensure you log out and then log back in before trying to access the employee card file again.

    Please don't hesitate to reach out if you need more assistance.

     

    If my response has answered your question, please click on "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

ilovepho's avatar
ilovepho
Experienced Cover User

Perfect - thankyou Princess_R

 

I can now view my employees card file

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi ilovepho,

 

You're welcome! I'm glad to hear that you can now view your employee's card file. I'll now be closing this post as resolved. If you encounter any similar issues in the future or need assistance with anything else, don't hesitate to reach out. Our team is always here to help.

 

Cheers,

Princess

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