MYOB STP using Update event not pay event
We are running payroll monthly for 2 employees. Each month is identical. I can see all pay runs have been run correctly in the "pay runs" section, but then in the STP section, some months are reporte...
Forum Discussion
Hi davidreardon,
The best first step here is to check your Payroll Register, Payroll Activity, and YTD Verification reports. To help prevent this going forward, make sure
- Each pay run is recorded once
- The payment date is correct
- There aren’t any changes made to the payroll details afterwards that could trigger an Update event. It’s also a good habit to check your Payroll Activity and YTD Verification reports regularly so you can spot any wage or PAYGW differences early.
As for past pay runs, you generally don’t edit old pay runs just to change the STP event type. The key thing is getting the YTD figures correct, because that’s what the ATO uses. If your payroll reports are right but the ATO side still doesn’t match, it’s best to reach out to our team so they can check why those months were sent as update events and help you with the safest fix. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
