Forum Discussion

LouD's avatar
LouD
Experienced User
11 months ago
Solved

MYOB TEAM App

Everytime I try to have a look at the MYOB Team mobile App to see if is something our company would like to use I have trouble.  I have sent myself an invite, downloaded the app and created an accou...
  • Princess_R's avatar
    Princess_R
    11 months ago

    Hi LouD,

     

    Thank you for your post. 

     

    If you're receiving this error message, I highly recommend uninstalling and reinstalling the application. Kindly also check the email address before logging in, as this should be the same email address the invitation was sent to. If it still doesn't work, please delete the location and set it up again by creating a location and inviting yourself, as explained in this Help article.

     

    You may also refer to Using the MYOB Team mobile app for further information regarding this application.

     

    Please let me know how you go on this.

     

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
11 months ago

Hi LouD,

 

Thank you for your post. 

 

If you're receiving this error message, I highly recommend uninstalling and reinstalling the application. Kindly also check the email address before logging in, as this should be the same email address the invitation was sent to. If it still doesn't work, please delete the location and set it up again by creating a location and inviting yourself, as explained in this Help article.

 

You may also refer to Using the MYOB Team mobile app for further information regarding this application.

 

Please let me know how you go on this.

 

 

Cheers,

Princess

  • LouD's avatar
    LouD
    Experienced User
    11 months ago

    Thanks Princess_R . 

    I followed your advice to delete location and start from scratch and it has worked.

     

    Much appreciated.

    LouD

     

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      11 months ago

      Hi LouD,

       

      Thank you for the update. It's great to hear that it has worked now. Please don't hesitate to start a new post again if you need help in the future. I'm happy to assist.

       

      Cheers,

      Princess