Forum Discussion

MBJackie's avatar
MBJackie
Experienced Cover User
1 month ago

MYOB Team issue - cant add employee to Approving Manager

I have a new employee, she has completed the onboarding and i have added her as an employee in MYOB Team, however when i go to add her to a location it doesn't allow me to.  This has never happened b...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 month ago

Hi PeterWongACT, 

 

Thanks for posting about the trouble adding your employee as an approving manager.

I’ve had a look into this, and it turns out there’s a current issue with MYOB Team that our developers are already working on, so it’s not anything you’ve done wrong. 

For now, there isn’t a solid workaround in the portal, so we’ll need to wait for the dev team to roll out a fix. Once that’s released, the approving manager list should start working as normal again.

Thanks for bearing with us while we sort it out.

 

Regards,

Genreve 

AnneCC's avatar
AnneCC
Member
1 month ago

Same issue here, couldn't add the employees since last week. 

We used to add the employee to the location so they could receive the invitation email to register with the MYOB team. Are they still able to register without being added to the location?

  • Castaway's avatar
    Castaway
    Experienced User
    1 month ago

    Me too. Hope it is fixed soon. I dont think we can do anything but wait. 

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