Thankyou
The issue is fixed, however another one has surfaced....i have added the new employee and sent an invite to join our roster, she receives the invite but when she clicks to create an account and she enters her email it says an account already exists, but she has never used the app before. She has tried to create an account not using the invite and the same thing happens
Hi MBJackie,
You're not doing anything wrong here. We've had a few customers run into the same thing and our dev team's onto it and actively working on a fix. In the meantime, you can keep an eye on the status and check out the current workaround here: MYOB. That should help you get things moving while we sort it out properly.
Regards,
Sai
