Forum Discussion

RachelAbsolute's avatar
RachelAbsolute
Contributing User
10 months ago

MYOB Team Leave Request

Good morning!   We are having an issue with MYOB Team. One of the employees who is on Salary and only uses MYOB Team for Leave Requests has been trying to create a Leave Request but the following a...
  • Shella_A's avatar
    Shella_A
    10 months ago

    Hi RachelAbsolute,

     

    Thanks for your post.

     

    My apologies for the late response. I understand that your employee is having issues submitting their leave request using the MYOB Team App. We appreciate you reaching out. We recommend changing the pay basis of your employee to hourly, as the MYOB Team App only allows employees who're on an hourly basis. After changing the pay basis, check if they will be able to send a leave request.

     

    Let me know how it goes.

     

     

    Kind regards,

    Shella

MarshaLal's avatar
MarshaLal
Cover User
4 months ago

Hi I am having an issue with employees trying to enter leave requests but they are getting the following error message:

The form asks for ‘leave reason’ but I am unable to use this function and therefore cannot submit a leave request.

 

If someone could assist please.  I have used all the other items to troubleshoot before posting my query.

 

Thanks

Marsha

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