MYOB Teams Log In Error
We have some staff who are unable to log into MYOB Teams and receiving an Error asking them to try again later. This has been the case for an employee for the last 8 weeks. I have checked the set...
Forum Discussion
Hi cass1906
Welcome to the Community Forum. This can happen if an employment basis is changed on AccountRight and it doesn't flow through the Team app.
Can you try removing the employee from the location list and the employee list, then re-invite them, get them to accept the invitation, and try to log in to the app again?
Thank you. Can you explain how i remove them from the Employee List?
Hi cass1906
To remove an employee from the location list:
- In the MYOB Team admin portal, click the Locations tab.
- Click a location.
- Select the relevant employee.
- Click Remove.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Thank you. I have done this and re-sent the invitation to the employee. He has advised that he is unable to log in as his email address is already being used and/or it won't let him reset his password. Can you pelase advise what to do from here?
