Forum Discussion

JanineBush's avatar
JanineBush
Contributing User
6 months ago

MYOB Teams

Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites.   I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers.  So far so good.   What I have an issue with is that the approving manager's can't have access to the Admin Portal without having to have access to the company file. Big problem.  An approving manager should have access to functions within the admin portal without having access to the MYOB company file.   There's not enough flexibility to amend or add from the APP for the approving managers.  This renders this system very inefficient in achieving payroll automation.   For example, our staff bank their 2 X 10 minute paid break and take extra time at lunch time with many of them leave the site during their lunch break.  The approving manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to.   Hence, they have to approve a time sheet which is not correct and then email payroll to ask them to adjust.  It's not efficient at all.  It's not as automated as I was hoping for and I think MYOB need to do better if they are going to provide this feature on their software. 

Not very happy to be perfectly honest.

  • Hi JanineBush,

     

    You're doing a fantastic job managing multiple roles and sites, and it's clear that you need a system that can keep up with you. I totally get why you're not as happy as we'd like you to be, but please know that we're taking your feedback seriously.

     

    We're always looking to improve our software and services, and insights like yours are crucial in that process. Feel free to post your enhancement request on our Ideas board for the MYOB team app. Our developers review and monitor feature suggestions there, and other users can vote on them too.

     

    In the meantime, if you've got any further questions or concerns, don't hesitate to reach out.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.