Need help with EOFY STP finalisation ASAP!!
It is beyond disappointing to see so many users experiencing so many issues with MYOB and their EOFY STP finalisation 😥 Am I correct in understanding that I can't process pays (payroll day is today...
Forum Discussion
try undoing the termination in the STP reporting center - this has worked for most of us having trouble. Also, I found when I ticked the finalise box in the reporting centre the YTD figures changed and matched my payroll reports. I think it has something to do with all the new payroll categories the ATO has brought in.
Hi Anna_P,
Thanks for responding. I had already undone the termination in the reporting center, it's not showing there anymore... I'm a bit hesitant to finalise with the figures not being correct.. I've tried the $0 pay again but no luck :(
Super frustrating!
you can undo the finalisation (I think) - it might be worth a try as there appears to be problems with running the first payroll too. Fun times.
Ok so I gave it a go... every other employee is fine. Just the one old (previously terminated) record for one employee is still missing the Base Salary figure 😥 You were right, I could undo the finalisation - i did that for just this employee. Wonder if I can still process a payrun today? I'm not paying that record as he has been set up as a new card - as advised by MYOB!
Oh geez there's issues with first payruns too???? This is unbelievable and unacceptable!!!
