Forum Discussion
Tania-
2 years agoExperienced Cover User
Hi
Have the exact same issue.
Is MYOB going to fix the 'known issue"?
Did you speak to someone?
Thanks
Tania
- 2 years ago
Hi Tania, I never got an answer from MYOB.
I think its a glitch in the system. The verification report isn't recognising the negative balance.
However, if you check the employee's (the one with the negative balance) individual summary of payment, the negative balance is being reflected, which confirms that it was processed through STP. The gross pay on this STP summary matches the gross amount on the MYOB payroll summary report.
Based on this I finalised it as is. I'm not certain Ive done it right, but I didnt have time for MYOB to get back to me.
Hope this helps.