Forum Discussion
Earl_HD
2 years agoMYOB Moderator
Hi mtavener1
Thank you so much for your post and welcome to the Community Forum! Can I please confirm if your Payroll Activity and Payroll Register reports match?
If the answer is NO – this generally indicates that a manual adjustment has been made in Pay History in the employee card. If this is the case, you will need to change the Pay History back to what it was and process any changes/adjustments through Create pay run. Then process a $0 pay to update STP.
- If the Payroll register is incorrect - need to correct the pay history figures on the card.
a. Correct the YTD figures.
b. Correct each month’s figures.
Note: The Payroll Activity Summary report will pull its information from the individual payroll transactions whereas the Payroll Register report will pull its information from the employee's card.
- But If Payroll Activity is incorrect – need to enter a payroll transaction and manually remove the manually entered value onto that employee’s card.
Regards,
Earl