Forum Discussion

Sue1234's avatar
Sue1234
Experienced Cover User
1 year ago

Negative Super not shown in Pay Liabilites

I am trying to match the negative Super due to reversal of pays to fix an issue, however, the negatives do not appear in Pay Liabilities, only in Pay Super.

Can you let me know how to fix this?

Will ticking the negatives in Pay Super causes Super rejections or worse duplicate payment by ignoring the negatives?

I need the negatives to appear in Pay Liabilities so I can match the duplicates and then the negatives will not show in Pay Super, only net.

 

Thank you.

13 Replies

  • Sue1234's avatar
    Sue1234
    Experienced Cover User
    1 year ago

    The thread is not the same as my issue. 
    I have pm you. 
    Looking forward to your reply:)

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi Sue1234,

     

    Thanks for sending the screenshot via private message. To answer your question, you can select both the negative and positive transaction from the Pay Super screen to offset the amount.

     

    Cheers,

    Princess

  • Sue1234's avatar
    Sue1234
    Experienced Cover User
    1 year ago

    Thanks heaps. I will ask the Director to give it a try. So far 3 Support Teams said yes and One Support Team said no.