Forum Discussion

HoneySandra's avatar
HoneySandra
Experienced Cover User
1 month ago

Pay Super negative amount

I am processing the quarterly Super payment for one employee.

 

During the quarter, I processed a pay, then had to reverse it as something was wrong. This was done successfully, with no issues for that.

 

Now, when I open up the Pay Super Window to pay the Super Liability, both the original incorrect super and the reversal super amounts show up and obviously cancel each other out.

 

My question is: When I process Pay Super through Myob, do I need to check both the positive and negative amounts, or do I ignore these. What is the flow on affect to the super fund if I send through the negative amount? 

 

The total Payable super is correct, whether I tick these 2 transactions or not, but do they then stay as unprocessed super payments forever in my database...Could they accidentally be ticked at a later stage... and then show up as a delayed payment which is not accurate anyway as they cancel each other out?  Please inform best practice for this.  

 

Thank you

 

 

3 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi HoneySandra,

     

    I can see why you’d want to be sure how those reversal lines behave in the Pay Super window.

    The software will generally only send positive super amounts to the fund; therefore, the safest approach is to process Pay Super for the correct positive super owing now and ignore the reversal pair.

    If your file allows it, you can also run a separate Pay Super run for the original (incorrect) super and its matching reversal, so the total of that run is $0.00. That simply clears them off the list, no money is actually sent because the batch nets to zero.

    Either way, the key is:

    • First, process the batch that pays the correct super amounts without any errors, and
    • Don’t try to send a true negative amount to the fund.

     

    Regards,
    Genreve 

     

  • HoneySandra's avatar
    HoneySandra
    Experienced Cover User
    1 month ago

    Thanks for that, I will pay the super without ticking the reversal pair.

     

    However, if I later do a separate super run as you suggested with the reversal pair, do I still run the risk of the positive amount going to the super fund, even though the net balance of these transactions is zero? How can I be sure that MYOB won't send the positive amount (as you've alluded to) and then I have a bigger problem? Is there another way to cancel these amounts out, is it something that MYOB is working on by any chance to counter these issues?

     

    Because there would be a lot of payroll reversals happening on a regular basis and these super amounts and the reversals will be all just sitting there in our databases.

     

    Thank you

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 month ago

    Hey HoneySandra,

     

    We actually have this idea post already in play to hide negative super payments in the Manage Payments window, and it’s sitting in our developer backlog. The best way to give it more traction is to pop over and vote on it, because without those votes it’s harder to push it up the priority list.

     

    Cheers,

    Doreen