Forum Discussion

Hanekom's avatar
Hanekom
Member
7 months ago

Negative Super Payable after Pay Correction

Hi One of my client's processed a pay run in December 2024 and the super for that pay run was paid in January 2025.   Later, they discovered there was a mistake in the pay.  To fix it: The incor...
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Shella_A's avatar
Shella_A
MYOB Moderator
7 months ago

Hi Hanekom,

 

Thanks a heap for the screenshot. To fix a negative super payable in MYOB. I suggest void the incorrect pay run. Process a new pay run with a positive super contribution for the affected employee to offset the negative. Confirm in Pay Superannuation and Pay Liabilities that the negative and positive entries net to the correct payable amount. You can check this link for more info about pay liabilities. If it still not reconciling after, reach out to our team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can dive deeper into this and help you resolve the issue.


Cheers,
Shella

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