Forum Discussion

Galina's avatar
Galina
Cover User
1 year ago

Negative superannuation in the Pay Superannuation window

Two superannuation payments got bounced back. I processed them via a three-step instruction provided by MYOB. However, it raised up negative super amounts permanently sitting in the Pay Superannuatio...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Galina,

 

I came across this post that describes a similar issue to what you're experiencing: Remove Negative amount of super payment | MYOB Community. Right now, the negative amount stays in the Manage Payments window after a reversal, as mentioned in the post.

 

If you'd like an option to hide these amounts in the future, you can submit it to our Ideas Board for consideration.

 

Regards,

Sai

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