Forum Discussion

ChrisR's avatar
ChrisR
Experienced Cover User
5 years ago

No ETP on payment summary

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice.  Can you please advise how to correct this.  The employee is marked...
  • Emily_B's avatar
    Emily_B
    5 years ago

    Hello Janeamanda 

     

    Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution. 

Emily_B's avatar
Emily_B
Former Staff

Hello ChrisR 

 

I do apologise for the delay you have experienced in receiving a reply to your forum post.

 

I would first recommend checking that you have the appropriate ATO Reporting Category set for the associated payroll category (Payroll>>Payroll Categories>>Wages).  Then, review the employee's payroll history to ensure that the correct payroll category has been used.

 

To make sure that you are reporting ETP pays correcty, check that you have

  • the 'Type of Wage' set on your  ETP Wage categories set as 'Salary'. We are aware that hourly type ETP payroll categories will not lodge successfully. Note: Hourly employees can have a salary wage category.
  • that when processing the pay for that ETP in the bottom right you enter the Benefit Type.

Along with that, doing a $0 pay for the employee(s) would be a recommendation. This just makes sure that the values are updated based on the current values of the employees' cards in the Payroll Reporting Centre. 

 

Please let us know how you go and if we can be of further assistance.

ChrisR's avatar
ChrisR
Experienced Cover User
5 years ago

Thanks for the response but I fixed it myself while waiting for a response

 

1.   Reversed the original pay

2.   Changed employee to hourly

3.   Re processed the pay

 

ETP now shows on verification report and the employees summary. 

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