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Thanks Genreve
I've already done that & the employment basis is showing as other (no reported) but I'm still getting the error message.
Hi V1cki1C,
Thanks for checking in. If the pay run is set to Other (not reported), it should go through without any errors, and you should see an option to skip the declaration. To be safe, try running that employee’s pay run on its own, separate from the others. If the error sticks around, give our support team a shout and we’ll take a closer look.
Regards,
Genreve
- V1cki1C4 months agoMember
Yes, I've tried as a separate run and its still giving me the error message. Will refer to support team
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