Forum Discussion

Trusted Cover User

2 months ago

Solved

Not receiving SMS when authorising Pay Super Payments

I'm not receiving an SMS to authorise my Pay Super payment today. This is the first time it has happened and my mobile number has not changed. It has worked every time for the six months.

Are there any issues going on with MYOB?

What else can I do?

Sam_L
2 months ago
Hi Amanda,

All working now. Thanks!

32 Replies

Sharma18
Contributing User
2 months ago
I am having the same issue. been trying to contact MYOB .
Do I just leave half way as pending authorisation
AmandaMYOB
MYOB Moderator
2 months ago
Hey Sam_L Sharma18

Can you confirm if the codes have come through yet or not? If not, can you please send me a direct message confirming your serial number for the file you're working from.
Sam_L
Trusted Cover User
2 months ago
Hi Amanda,

All working now. Thanks!
lba
Experienced Cover User
1 month ago
Im having the same issues..... please help.
Sharma18
Contributing User
1 month ago
Email to Myob with your details and they should be able to rectify for you.
lba
Experienced Cover User
1 month ago
who at email. No one responded to my requests for assistance last friday.
lba
Experienced Cover User
1 month ago
yep, I was told all of that too.
lba
Experienced Cover User
1 month ago
done, still not working
lba
Experienced Cover User
1 month ago
same.
lba
Experienced Cover User
1 month ago
terrible service - we are all trying to do the right and pay super on time.....