Authorise Superannuation Payment
Hi,
We use AccountsRight and I'd set the 20th of the Month to Pay the Super. However, l did not go into Authorise the Payment, until the 21st. So now, l have the payment in Bank Feeds for the 21st, but it is not matching up with the 20th in MYOB. This has happened once before and l tried to fix, but got myself into a bigger mess! Can someone please give me some guidance.
Thank you.
Hi HollyM555
Since there is no ETP reported in the Payroll Reporting Centre>>Employment terminations tab, try reversing the pay transaction and reprocessing. There's two sides to payroll transactions, the software side and the STP side. You've got it appearing correctly in the software but not reported in STP, which typically means that the ETP categories weren't set up correctly and the ETP type wasn't selected when processing the termination pay.
If you reverse the first employee's termination pay you're reversing that transaction as it was originally recorded, the original and the reversal will then cancel each other out. When you reprocess the pay you'll be left with one correct transaction reported through STP (fingers crossed). Make sure when you reprocess that you get the ETP Benefit Type button and you select the applicable ETP in that window.
Let me know how you go or if you need help with the reversal.
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