Forum Discussion
Unfortunately an error has occurred due to scripts run by MYOB on the file yesterday - it has wiped the Leave entitlements from the employee's cards from the last financial year. They are appearing on the Entitlements Reports - but not on the employee's Cards or Payslips. I am currently on hold with MYOB who are trying to work out what is happening.
- SMPENG1 year agoExperienced Cover User
BWBServicesdid MYOB provide a solution? I have the same issue. I have reported and have an active case but so far no solution.
- BWBServices1 year agoExperienced Cover User
They have had to send the file to their Data Repair team as it is a fault in the file itself - it has wiped Carry Over figures for the staff. Unfortunately it isn't anything I can fix - they are repairing the file at their end.
- Princess_R1 year agoMYOB Moderator
Hi SMPENG and BWBServices,
Just checking in to see if you're still in need of a hand with those leave entitlements. If so, just drop me a private message, and we'll get it sorted out.
Feel free to get in touch if you need more help.
Cheers,
Princess
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