Forum Discussion

BWBServices's avatar
BWBServices
Experienced Cover User
1 year ago

On Payslips for Leave Accurals, the Payslip is only showing Year to Date balances - not the total Leave Balance available

Today I had an issue with Payroll and spoke with someone at MYOB who ran some scripts and I could then only process small numbers of pays at a time to get them processed.  I thought all was fine howe...
SMPENG's avatar
SMPENG
Experienced Cover User
1 year ago

BWBServicesdid MYOB provide a solution? I have the same issue. I have reported and have an active case but so far no solution.

BWBServices's avatar
BWBServices
Experienced Cover User
1 year ago

They have had to send the file to their Data Repair team as it is a fault in the file itself - it has wiped Carry Over figures for the staff.  Unfortunately it isn't anything I can fix - they are repairing the file at their end.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi SMPENG and BWBServices,

     

    Just checking in to see if you're still in need of a hand with those leave entitlements. If so, just drop me a private message, and we'll get it sorted out. 

     

    Feel free to get in touch if you need more help.

     

    Cheers,

    Princess

     

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