Hello Leneth
Thank you for your response but I dont believe that will fix this issue. Any adjustment I try to make by running a voided pay, will change the CURRENT year figures. I do not wish to adjust them, they are correct. It is the figures in the reports that are incorrect. I have included the details attached. How do I adjust the balance in the Report to equal the balance in the employees file? Thank you.
Hi, Thanks for the update on this.
Generally, you would need to check the Payroll register if it matches the Activity. If the balance is incorrect but it's correct in the payslip or pay history it means that there is an adjustment that happened under the card pay history.
If you need further help with this don't hesitate to reply and we'll be happy to assist.
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Cheers,
Leneth
